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Welcome to QED Transcription Service |
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| Our pricing goal is to be fair; neither the lowest nor the highest priced. We recommend pricing methods which are, above all else, verifiable. Traditionally in this industry, verifiable pricing has been based on Reports, or Pages, or the Gross Printed Line (anything on a line counts as a line). These methods are easily verifiable in an audit; the number of reports or pages in a batch should match the number reported by the vendor; the number of lines in a printed document as counted by hand should match the number reported by the vendor for that document. The dictated minute is also a verifiable unit of measure. As shown below, the first few of these billing methods are easily verifiable, you can literally count the number of reports or pages done in the billing period, and you can run a report on your dictation system showing how many minutes were transcribed. Also, the Gross Line method is easily verified on a sampling basis. When your service sends batch transmittals showing the line count for each document in the batch, any particular document or batch can be checked. What is more important about these methods is that they are verifiable in an audit. You and your service both know that at any time, you can perform an after-the-fact review of the counts in order to validate an invoice.
Verifying billing may not be so practical for the character-based, byte-based, and word-based counting methods. These may require that you have access to the computer/software that was used to create the documents to begin with. Some counting methods are based on character or stroke counts divided by a factor such as 65 for lines or 5 for words. Characters and keystrokes have been taken to mean all kinds of things in addition to the alphabet function keystrokes, tabs, space bar, macro keys, strokes necessary to produce macros or symbols, bytes in a disk file, bytes in a print file, or words times ten or eight or five! The problem with these character-based counting methods comes when trying to compare one with another. A document delivered to you, the customer, by two different vendors my be exactly the same on the printed page or as uploaded to you Health Information System, but the line count could vary by 50%, 60%, or even as much as 100%.
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